FREE PARKING ON SATURDAYS IN ST. JOHN’S

MetroPark – in conjunction with Downtown St. John’s is hosting free parking until 3:00 pm every Saturday all during the month of May. We’re located on Duckworth Street – conveniently close to the waterfront and downtown shopping, nightlife and restaurants. Come and enjoy free parking while you shop, eat and play Downtown!

Where are the entrances / exits located ?

1557 Granville Street and 1554 Hollis Street (For Hourly and Monthly Parkers).

What is the clearance ?

Clearance is 6’ – 10”.

Where can I park ?

Hourly parkers may park in any unoccupied stall (except those marked “Reserved”) on

all 7 floors, including the Roof level. Accessible parking is available on each level, next

to the elevators.

How does hourly parking work ?

OPTION 1:  PAY AT A PAYSTATION

–    At the entrance, press for a ticket

– Proceed to park in any available, unreserved space on levels 1 to 7

– Keep the ticket with you when you leave the Parkade

– Before returning to your vehicle you must pay for your parking at a paystation,

located next to each of the parkade entrances

– Insert your hourly ticket to display the total owed

– Pay for your parking with cash or credit card

– Machine will print your exit ticket – proceed to gate and insert

OPTION 2:  QUICK PAY WITHOUT USING PAYSTATION

–    At the entrance, insert credit card to raise entrance gate

– Proceed to park in any available, unreserved space on levels 1 to 7

– When leaving, drive your vehicle to the exit gate

– Insert the same credit card to the exit gate

– Gate will issue you a receipt and arm will raise to allow your exit

– Please note – if you choose this option, you must enter your card at the exit

OPTION 3:  QUICK PAY WITHOUT USING PAYSTATION

–    At the entrance, take an hourly ticket

– Proceed to park in any available, unreserved space on levels 1 to 7

– When leaving, drive your vehicle to the exit gate

– Insert your unpaid hourly ticket into the correct slot on the entrance gate

– Insert your credit card in the exit gate

– Gate will issue you a receipt and arm will raise to allow your exit

How much is hourly parking ?

– Rates vary depending on the day of the week and time of day you arrive and

exit.  See our “Rates” section for details.

– Daytime (6am-6pm) and evening (6pm-6am) maximum rates are for continuous

stay during the time period listed – you will be charged each time you leave the

parkade.

– If you enter during one time period and leave during another, you’ll be charged

cumulatively, up to the maximum rate for each period you’ve parked.

How / Where do I pay ?

You have two options:

– Before returning to your vehicle, pay by cash or credit at the paystations located

on Level P1-East (next to the Hollis Street entrance) or P3-West (next to the

Granville Street entrance)

– Proceed directly to your vehicle and pay via credit card at the exit gate

Which payment methods do you accept ?

– Cash, debit, Visa, Mastercard and American Express at the paystations

– Visa, Mastercard and American Express at the gates

How do I get a receipt for my payment ?

– At the paystations, you must press the receipt button before your transaction

completes. Your receipt will be dispensed into the change return below (as

indicated).

– At the exit gate, your receipt will be printed automatically after inserting your

credit card.

– Please note – our system does not store hourly transactions after

completion, so we cannot re-print receipts. If you have proof of payment (e.g.,

a credit card statement) and need a receipt for your records, please contact our

Parkade Manager for assistance.

How do I get on site assistance ?

Press the “help” button on the paystation, exit or entrance gate, or call (902) 222-8851.

Do I have to display my hourly ticket ?

No – you’ll be paying before you exit, so keep your hourly ticket with you.

Can I leave the parkade and return ?

Yes, you can, however…

The daytime and evening maximum rates are for continuous stay during the time period

listed – you will be charged each time you leave the parkade, and will have to take a

new hourly ticket (or enter your credit card again) when you return.

Can I get my parking validated ?

The downtown area does not offer a validation program for the full amount of your

ticket, however, we do have a Discount Coupon Program where participating

businesses will provide a rebate coupon for a discount on your parking fees (*one

coupon per hourly ticket).

How do I use my discount coupon ?

At the paystation, insert your discount coupon to the ticket slot after your hourly ticket,

before paying.  The discount will be applied to your total amount owing.

I lost my hourly ticket … what do I do ?

Simply visit one of the paystations and select the “Lost Ticket” rate of $19. The machine

will print you a new ticket to use at the exit.

I used my credit card at the entrance and it didn’t give me a receipt … how do I get out ?

If you use your credit card at the entrance, the gate will temporarily store your card

number instead of dispensing a ticket. All you have to do is insert the same card at the

exit gate; the gate will calculate your payment, print your receipt and raise the arm for

you to get out.

The exit gate won’t read my ticket . What do I do ?

– The information on hourly tickets is stored on a magnetic strip, which can be

demagnetized if stored in close proximity to a cell phone.

– Press the “help” button on the exit gate for assistance

Please note – you may be required to show your receipt as proof of purchase

I have lost / found something at the parkade. Who do I call ?

Contact the attendant on duty by pressing any on-site help button or calling (902) 222-

8851, or visit the MetroPark Security Office located on level P1.

Do you offer a weekly rate ?

We do not offer a weekly rate at this time; however, you might save on parking fees by

purchasing a monthly parking pass. Contact our Parking Administrator for details on the

application process.

I own a business near Metropark. Do you have any offers for my customers ?

DOWNTOWN BUSINESS OWNERS:  We will give you coupons you can offer to your

visitors to use for a discount on their parking. The tickets are at no cost to you.  Once

your tickets have been delivered, you just need to spread the word!  At your request, we

can provide the MetroPark logo to include in any of your marketing materials.

CONTACT: Parkade Manager, Steve Bellefontaine for your tickets.

HOTEL BUSINESS OWNERS:  If you are managing a hotel in the downtown area,

contact our Parking Administrator for details on our Hotel Program.

How do I enter and exit the parkade?

To open the gate, tap your access card in front of the box located near the entrance
and exit gates.

What is the clearance ?

Clearance is 6’ – 8”.

Are spaces assigned? Where can I park?

No, please feel free to park in any open and available, non-reserved space on levels
one to three in the parkade.

How does hourly parking work ?

OPTION 1: PAY AT A PAYSTATION
– At the entrance, press for a ticket
– Proceed to park in any available space on levels 1 to 3
– Keep the ticket with you when you leave the Parkade
– Before returning to your vehicle, you must pay for your parking at a paystation located at the Duckworth Street entrance (Level E)
– Insert your hourly ticket to display the total owed
– Pay for your parking with cash or credit card
– Machine will print your exit ticket – proceed to gate and insert

OPTION 2: QUICK PAY WITHOUT USING PAYSTATION
– At the entrance, insert credit card to raise entrance gate
– Proceed to park in any available space on levels 1 to 3
– When leaving, drive your vehicle to the exit gate
– Gate will issue you a receipt and arm will raise to allow your exit
– Please note – if you choose this option, you must enter your card at the exit

OPTION 3: QUICK PAY WITHOUT USING PAYSTATION
– At the entrance, take an hourly ticket
– Proceed to park in any available space on levels 1 to 3
– When leaving, drive your vehicle to the exit gate
– Insert your unpaid hourly ticket into the correct slot on the entrance gate
– Insert your credit car in the exit gate
– Gate will issue you a receipt and arm will raise to allow your exit

How much is hourly parking ?

– Rates vary depending on the day of the week and time of day you arrive and exit. See our “Rates” section for details.
– Daytime (6am-6pm) and evening (6pm-6am) maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade.
– If you enter during one time period and leave during another, you’ll be charged cumulatively, up to the maximum rate for each period you’ve parked.

How / Where do I pay ?

You have two options:
– Before returning to your vehicle, pay by cash or credit at the paystations located on Level E (accessible via Duckworth Street or the elevators).
– Proceed directly to your vehicle and pay via credit card at the exit gate.

What are the methods of payment?

Payments are made my monthly pre-authorized debit transactions. We are unable
to accept credit card payments at this time.

How do I get on site assistance ?

Press the “call” button on the paystation, exit or entrance gate.

Do I have to display my hourly ticket ?

No – you’ll be paying before you exit, so keep your hourly ticket with you.

Can I leave the parkade and return ?

Yes, you can, however…
The daytime and evening maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade, and will have to take a new hourly ticket (or enter your credit card again) when you return.

Can I get my parking validated ?

The downtown area does not offer a validation program for the full amount of your ticket, however, we do have a Discount Coupon Program where participating businesses will provide a rebate coupon for a discount on your parking fees (*one coupon per hourly ticket).

How do I use my discount coupon ?

At the paystation, insert your discount coupon to the ticket slot before your hourly ticket and before paying. The discount will be applied to your total amount owing.

I lost my hourly ticket … what do I do ?

Simply visit one of the paystations and select the “Lost Ticket” rate of $25. The machine will print you a new ticket to use at the exit.

I used my credit card at the entrance and it didn’t give me a receipt … how do I get out ?

If you use your credit card at the entrance, the gate will temporarily store your card number instead of dispensing a ticket. All you have to do is insert the same card at the exit gate; the gate will calculate your payment, print your receipt and raise the arm for you to get out.

I have lost / found something at the parkade. Who do I call ?

Contact our Maintenance Manager, Andrew Cornish, at 709-725-4264.

Do you offer a weekly rate ?

We do not offer a weekly rate at this time; however, you might save on parking fees by purchasing a monthly parking pass. Contact our Parking Administrator for details on the application process.

I am on jury duty … can I park for free ?

MetroPark does not offer parking discounts for jurors as we are not affiliated with the Supreme Court of NL or High Sherriff’s Office. We recommend that you contact the Sherriff’s Office if you need assistance with parking fees or tickets while on jury duty.

I am attending an event at St. Johns … will you be offering a special event rate ?

Our Special Event Rate of $5 is valid for parking from 6pm-6am on the evenings of special events. Signs will be posted on the day of the event.