Why have I not yet received my AirMiles rewards?
AirMiles are rewarded quarterly.
To receive 25 Loyalty Awards, a parker must be signed to a monthly contract for the entire quarter. For example, the second quarter runs from April 1st to June 30th. If you signed up March 25th, and cancelled for June 30th, you would receive the 25 Loyalty Awards because you were a parker for the entire quarter. However, if you signed up on April 10th, you would NOT receive awards for this quarter regardless of your cancellation date.
The 100 mile New Parker Bonus is awarded as long as a parker is on a monthly contract for 3 months. However, the quarter that these are awarded depends on the sign up date. For example, if you signed up on February 10th, you would NOT have reached the 3 month mark by the end of the first quarter and would be awarded at the end of the second quarter. Even if you cancelled your parking contract for May 31st, you WOULD still receive the bonus at the end of the second quarter because you were on contract for three months.
The 100 mile Referral Bonus is awarded as long as the referred parker remains on a monthly contract for 3 months. Like in the example above, the date that these are awarded depends on the sign up date.