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What is your cancellation policy?

To cancel a monthly parking contract, we require written confirmation, which is generally sent to us via email. We will then send a return email to confirm the cancellation date. We require one calendar month to process a cancellation. For example, a notice of cancellation given on September 15th will result in a parking contract […]

How do I sign up for monthly parking?

Contact our office via email at parking@metropark.ca or telephone at (902) 429-3743. If a space is available, we will send you the contract and pre-authorized payment form, together with instructions for the completion of these forms. After the forms have been returned to our office, we will prepare an access card and advise you when […]

What is your cancellation policy?

To cancel a monthly parking contract, we require written confirmation, which is generally sent via email. We will then send a return email to confirm the cancellation date. We require one calendar month to process a cancellation. For example, a notice of cancellation given on September 12 th will result in a parking contract ending […]

How does hourly parking work ?

OPTION 1:  PAY AT A PAYSTATION –    At the entrance, press for a ticket – Proceed to park in any available, unreserved space on levels 1 to 7 – Keep the ticket with you when you leave the Parkade – Before returning to your vehicle you must pay for your parking at a paystation, […]

How much is hourly parking ?

– Rates vary depending on the day of the week and time of day you arrive and exit.  See our “Rates” section for details. – Daytime (6am-6pm) and evening (6pm-6am) maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade. – If you […]

How / Where do I pay ?

You have two options: – Before returning to your vehicle, pay by cash or credit at the paystations located on Level P1-East (next to the Hollis Street entrance) or P3-West (next to the Granville Street entrance) – Proceed directly to your vehicle and pay via credit card at the exit gate

How do I get a receipt for my payment ?

– At the paystations, you must press the receipt button before your transaction completes. Your receipt will be dispensed into the change return below (as indicated). – At the exit gate, your receipt will be printed automatically after inserting your credit card. – Please note – our system does not store hourly transactions after completion, […]

How much is hourly parking ?

– Rates vary depending on the day of the week and time of day you arrive and exit. See our “Rates” section for details. – Daytime (6am-6pm) and evening (6pm-6am) maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade. – If you […]