I have lost / found something at the parkade. Who do I call?
Contact the attendant on duty by pressing any on-site “help” button or calling (902) 222-8851, or visit the MetroPark Security Office located on level P1.
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Contact the attendant on duty by pressing any on-site “help” button or calling (902) 222-8851, or visit the MetroPark Security Office located on level P1.
If you would like a receipt for your monthly parking payments, please identify that you would like a receipt on the appropriate space of your contract. If you are missing a receipt, please email parking@metropark.ca to request a new one.
Press the help button (on the entrance/exit gates) or call (902) 222-8851.
Entrances & exits are located at 1557 Granville Street and 1554 Hollis Street for both hourly and monthly parkers.
The clearance is 6’ – 10”.
Yes, you are welcome to park overnight on any day of the week.
At this time, we only offer month-to-month contracts.
No, long term parking is prohibited. Vehicles remaining for more than 2-3 days, without permission from the Parkade Manager, will first receive a warning, then risk being towed at the owner’s expense.
No, we can only issue one card per contract.
No. Access cards are non-transferrable, as per the Monthly Parking Agreement. Monthly parking cards have Anti-Passback (APB) to prevent card sharing: for every entrance there must be an exit, and vice versa.
Please press the “help” button or contact onsite assistance at (902) 222-8851. A staff member will be able to find out why the access card is not working and provide a solution.
If you have simply forgotten your access card at home, please take an hourly ticket to enter the parkade, then press the “help” button or call onsite assistance at (902) 222-8851 when you exit. A staff member will confirm you are an authorized monthly parker, then lift the gate so that you can exit the […]
There is a black box on each entrance and exit gate. To open the gate, tap or wave your access card in front of the box.
No, they are not. Please feel free to park in any open and available, non-reserved space in the parkade.
No, monthly parking rates are the same for each and every monthly parker.
Payments are made by monthly pre-authorized debit transactions. We are unable to accept credit card payments at this time.
The parking rate is $212.00 (taxes included). For new parkers, there is a one-time fee of $5.75 for the access card (taxes included). This fee is included in your first payment.
Parking is on a first-come basis for hourly and monthly parkers; however, the parkade staff monitors the spaces during the day and when there are fewer than ten available spaces, the entrance is blocked to only allow monthly parkers to enter.
To cancel a monthly parking contract, we require written confirmation, which is generally sent to us via email. We will then send a return email to confirm the cancellation date. We require one calendar month to process a cancellation. For example, a notice of cancellation given on September 15th will result in a parking contract […]
Wait times depend on the number of cancellations we receive during a given month. Although we do have a waiting list, the estimated wait time is short. Please contact our administrator for additional information”.
Contact our office via email at parking@metropark.ca or telephone at (902) 429-3743. If a space is available, we will send you the contract and pre-authorized payment form, together with instructions for the completion of these forms. After the forms have been returned to our office, we will prepare an access card and advise you when […]
Contact our Maintenance Manager, Andrew Cornish, at 709-725-4264 to find out if your lost item has been turned in.
If you would like a receipt for your monthly parking payments, please identify that you would like a receipt on the appropriate space of your contract. If you are missing a receipt, please email parking@metropark.ca to request a new one.
For assistance, please press the “Help” button, which is located on the exit and entrance gates. If you are not able to reach anyone through this method, please call the security office at (709) 689-6333.
The entrance and exit is located at 330 Duckworth Street.
The clearance is 6’ – 8”.
Yes, you are welcome to park overnight on any day of the week.
At this time, we only offer month-to-month contracts.
If you would like to store your vehicle for an extended period of time, please contact our office at (902) 429-3743. We will forward you the phone number for the Property Manager who will advise on a case-by-case basis.
No, we can only issue one access pass per contract.
No. Monthly parking cards have Anti-Passback (APB) to prevent card sharing: for every entrance there must be an exit, and vice versa. Access cards are non-transferrable as per the Monthly Parking Agreement.
Please press the “Help” button, which is located on the exit and entrance gates. If you are not able to reach anyone through this method, please call the security office at (709) 689-6333.
If you have simply forgotten your access card at home, please press the “help” button at the gate and wait for a response. If your access card is missing and you need to be issued a new one, please contact our office by email at parking@metropark.ca or by telephone at 1-844- 709-PARK (7279). We will […]
The parking rate is $218.50, (taxes included). For new parkers, there is a one-time fee for the access card at $11.50 (taxes included). This fee is included your first payment.
To cancel a monthly parking contract, we require written confirmation, which is generally sent via email. We will then send a return email to confirm the cancellation date. We require one calendar month to process a cancellation. For example, a notice of cancellation given on September 12 th will result in a parking contract ending […]
Contact our office via email at parking@metropark.ca or telephone at 1-844- 709- PARK (7279). If a space is available, we will send you the contract and pre- authorized payment form, together with instructions for the completion of these forms. After the signed contract, a void cheque, and copy of your driver’s licence is returned to […]
1557 Granville Street and 1554 Hollis Street (For Hourly and Monthly Parkers).
Clearance is 6’ – 10”.
Hourly parkers may park in any unoccupied stall (except those marked “Reserved”) on all 7 floors, including the Roof level. Accessible parking is available on each level, next to the elevators.
OPTION 1: PAY AT A PAYSTATION – At the entrance, press for a ticket – Proceed to park in any available, unreserved space on levels 1 to 7 – Keep the ticket with you when you leave the Parkade – Before returning to your vehicle you must pay for your parking at a paystation, […]
– Rates vary depending on the day of the week and time of day you arrive and exit. See our “Rates” section for details. – Daytime (6am-6pm) and evening (6pm-6am) maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade. – If you […]
You have two options: – Before returning to your vehicle, pay by cash or credit at the paystations located on Level P1-East (next to the Hollis Street entrance) or P3-West (next to the Granville Street entrance) – Proceed directly to your vehicle and pay via credit card at the exit gate
– Cash, debit, Visa, Mastercard and American Express at the paystations – Visa, Mastercard and American Express at the gates
– At the paystations, you must press the receipt button before your transaction completes. Your receipt will be dispensed into the change return below (as indicated). – At the exit gate, your receipt will be printed automatically after inserting your credit card. – Please note – our system does not store hourly transactions after completion, […]
Press the “help” button on the paystation, exit or entrance gate, or call (902) 222-8851.
No – you’ll be paying before you exit, so keep your hourly ticket with you.
Yes, you can, however… The daytime and evening maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade, and will have to take a new hourly ticket (or enter your credit card again) when you return.
The downtown area does not offer a validation program for the full amount of your ticket, however, we do have a Discount Coupon Program where participating businesses will provide a rebate coupon for a discount on your parking fees (*one coupon per hourly ticket).
At the paystation, insert your discount coupon to the ticket slot after your hourly ticket, before paying. The discount will be applied to your total amount owing.
Simply visit one of the paystations and select the “Lost Ticket” rate of $19. The machine will print you a new ticket to use at the exit.
If you use your credit card at the entrance, the gate will temporarily store your card number instead of dispensing a ticket. All you have to do is insert the same card at the exit gate; the gate will calculate your payment, print your receipt and raise the arm for you to get out.
– The information on hourly tickets is stored on a magnetic strip, which can be demagnetized if stored in close proximity to a cell phone. – Press the “help” button on the exit gate for assistance – Please note – you may be required to show your receipt as proof of purchase
Contact the attendant on duty by pressing any on-site help button or calling (902) 222- 8851, or visit the MetroPark Security Office located on level P1.
We do not offer a weekly rate at this time; however, you might save on parking fees by purchasing a monthly parking pass. Contact our Parking Administrator for details on the application process.
DOWNTOWN BUSINESS OWNERS: We will give you coupons you can offer to your visitors to use for a discount on their parking. The tickets are at no cost to you. Once your tickets have been delivered, you just need to spread the word! At your request, we can provide the MetroPark logo to include in […]
To open the gate, tap your access card in front of the box located near the entrance and exit gates.
Clearance is 6’ – 8”.
No, please feel free to park in any open and available, non-reserved space on levels one to three in the parkade.
OPTION 1: PAY AT A PAYSTATION – At the entrance, press for a ticket – Proceed to park in any available space on levels 1 to 3 – Keep the ticket with you when you leave the Parkade – Before returning to your vehicle, you must pay for your parking at a paystation located at […]
– Rates vary depending on the day of the week and time of day you arrive and exit. See our “Rates” section for details. – Daytime (6am-6pm) and evening (6pm-6am) maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade. – If you […]
You have two options: – Before returning to your vehicle, pay by cash or credit at the paystations located on Level E (accessible via Duckworth Street or the elevators). – Proceed directly to your vehicle and pay via credit card at the exit gate.
Payments are made my monthly pre-authorized debit transactions. We are unable to accept credit card payments at this time.
Press the “call” button on the paystation, exit or entrance gate.
No – you’ll be paying before you exit, so keep your hourly ticket with you.
Yes, you can, however… The daytime and evening maximum rates are for continuous stay during the time period listed – you will be charged each time you leave the parkade, and will have to take a new hourly ticket (or enter your credit card again) when you return.
The downtown area does not offer a validation program for the full amount of your ticket, however, we do have a Discount Coupon Program where participating businesses will provide a rebate coupon for a discount on your parking fees (*one coupon per hourly ticket).
At the paystation, insert your discount coupon to the ticket slot before your hourly ticket and before paying. The discount will be applied to your total amount owing.
Simply visit one of the paystations and select the “Lost Ticket” rate of $25. The machine will print you a new ticket to use at the exit.
If you use your credit card at the entrance, the gate will temporarily store your card number instead of dispensing a ticket. All you have to do is insert the same card at the exit gate; the gate will calculate your payment, print your receipt and raise the arm for you to get out.
Contact our Maintenance Manager, Andrew Cornish, at 709-725-4264.
We do not offer a weekly rate at this time; however, you might save on parking fees by purchasing a monthly parking pass. Contact our Parking Administrator for details on the application process.
MetroPark does not offer parking discounts for jurors as we are not affiliated with the Supreme Court of NL or High Sherriff’s Office. We recommend that you contact the Sherriff’s Office if you need assistance with parking fees or tickets while on jury duty.
Our Special Event Rate of $5 is valid for parking from 6pm-6am on the evenings of special events. Signs will be posted on the day of the event.